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About Us

 

Happy Olive is dedicated to helping you produce the best quality products.

Two of the most important things in your product are the quality of the fragrance and the look of the product.  Happy Olive specialise in the aromatics and colour aspects by offering an extensive quality range to help you create great products.

We offer an extensive range of mineral make up ingredients, soap making and cosmetic supplies including the largest range of mineral mica colours in the UK with over 80 colours on sale.  A large range of our mica colours are dye free mineral colours and are suited to most cosmetic products including cold process soaps, melt & pour soaps, bath bombs and salts, body butters, lip balms and mineral makeup. 

Happy Olive provides only premium quality cosmetic fragrance oils with allergen free varieties within the collection.  These unique fragrances are bespoke to Happy Olive, so are not on sale elsewhere through other suppliers and maintain excellent fragrance hold in your products and help to make a statement. 

A range of essential fragrances are also offered.  These are unique blends of 100% essential oils pre blended into a balanced all natural perfume ready to be added to your cosmetic products. 

As botanicals are an important part of adding colour and fragrance as well as natural eye candy to your range, we also supply an excellent selection of herbs, flowers and seeds as well as coloured clays and other exciting items.

Happy Olive also stock a great range of cosmetic packaging to help you finish your products off perfectly as well as a wide range of soap moulds.

We look forward to being of service to you and hearing of any items you would like us to supply to you. 

We offer an extensive range of mineral make up ingredients, soap making and cosmetic supplies including the largest range of mineral mica colours in the UK with over 80 colours on sale.  A large range of these are dye free mineral colours and are suited to most cosmetic products including cold process soaps, melt & pour soaps, bath bombs and salts, body butters, lip balms and mineral makeup. 

This web site is owned and operated by Happy Olive who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Happy Olive
Unit 12 Ray Street Enterprise Centre,Ray Street, Huddersfield, W Yorkshire,  HD1 6BL, UK
Phone: 01484 310774
Email: sendaz@hotmail.com


Contact: Shawn Dritz

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments via Paypal. Via Paypal we accept Visa and MasterCard as well as many other card types. If you do not wish to pay online, we also accept BACS transfers, Cash collection orders, Postal Orders and Cheque payment (orders will only be posted on receipt of cleared funds if using this method).

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling  We ship all orders within 2 working days and will contact you if there is any delay. We have a fixed fee shipping charge of £6.99 and offer free shipping on orders above £150.

Delivery Schedule We deliver your order right away. We will normally dispatch your order to you within 2 business days.   Small items can be dispatched via Royal Mail which will take longer to deliver to you and a refund will be made if any overpayment of shipping has been made.  Larger parcels or heavier parcels will be dispatched via Courier service at the set delivery fee of £6.99 per box/parcel shipped.  Orders over £150 will be postage free within the mainland UK only.


You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.  Please retain any damaged or broken goods and contact us as we may need these to make a claim.  Refunds cannot be made on damaged or broken items which have been discarded or binned without our prior consent.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Out of Stock items  If your item is not in stock, we will always try to contact you to let you know prior to shipping to allow you to alter the item or opt for a refund. 

Tax Charges For orders made from the UK or the European Union we do not currently charge VAT

Credit Card Security When the order is placed at our website, credit card numbers are never received by us.  They are processed directly from you through the security of Paypal who have an excellent security reputation. 

Guarantee We guarantee your satisfaction. Any faulty goods will be replaced however please note that due to the nature of the products we are unable to accept returns of cosmetic items such as colours and fragrances.

 

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01484 310774 - International +44 1484 310774 or write to us at  Happy Olive, Unit 12, Ray St Enterprise Centre, Ray Street, Huddersfield, HD1 6BL, UK

Privacy Policy Happy Olive do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition. Please note that if goods have been opened we are unable to refund them unless faulty. Cosmetic items such as colours and fragrances are unable to be returned due to the nature of the items for hygiene and safety.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
 

 

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